Obánj Privacy Policy
This privacy policy explains how Obánj (“Obánj,” “we,” or “us”) collects, protects, uses and shares information about you when you use www.obanj.com (the “Site”), as well as any of our services (together with the Site, the “Services”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of the Site.
Each time that you use the Services, you agree to be bound by the Terms and Conditions and this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or the Services.
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site, or use our chat services.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails or sms regarding your order or other products and services if you have not opted out of such communications.
Here's what we do to protect user privacy:
• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We collect data about visitors of websites using the Obánj chat client. This data is collected anonymously and is not directly bound to any identifiable user, whether it be its personal identity, or its network information.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
Do we use ‘cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in your queue.
• Understand and save your preferences for future visits.
• Keep track of marketing initiatives.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari or Chrome) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, many of the great features of the Site will be disabled.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share non-personally identifiable visitor information to third parties for marketing or other uses. We may also share your information in the following ways:
With service providers: We may share your information with third parties that perform tasks on our behalf and that help us better provide our Services to you. These service providers include, but are not limited to, our payment processors (such as Stripe), internet service providers, shipping partners, and third-party merchants whose products you are renting or purchasing.
To protect us, our users, or to law enforcement officials: We may share your information to comply with legal processes (including to comply with the law, to enforce our Terms and Conditions, or to respond to subpoenas, discovery requests, or similar legal processes or proceedings), cooperate with law enforcement or when we believe it is prudent to share information with legal authorities, and investigate and prevent fraud or imminent harm to you, our users, or to us. We may also share your information to ensure the security of our network and services.
In the event of a business transfer: We may share your information with another entity as a result of a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy or we go out of business. Your information is generally considered an asset that is transferred in one of these types of corporate transactions.
With your consent: We may also share your information in other circumstances when we have obtained your consent.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Google Advertising, including Google Analytics, on our website. Google's advertising requirements can be summed up by Google's Advertising Principles on their website. They are put in place to provide a positive experience for users.
Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.
According to CalOPPA we agree to the following:
1. Users can visit our site anonymously.
2. Once this privacy policy is created, we will add a link to it on our homepage, or as a minimum on the first significant page after entering our website.
3. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
4. Users will be notified of any privacy policy changes on our Privacy Policy Page.
5. Users are able to change their personal information by emailing us or through their account.
Does our site allow third party behavioral tracking?
It's also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Opt-out / Choice
We provide Opt-Out choice for customers who do not want to receive our newsletter, announcements and/or promotional communications or sms services. They can deactivate it by selecting "unsubscribe" at the bottom of any such e-mail or by texting back “STOP” and following the directions mentioned. We will inform our customers if any such information is being collected by a third party on our behalf. Per federal regulations, we have up to ten (10) days to process your opt-out request. We do not charge for this service; however, regular message and data rates may apply from your mobile carrier. If you choose to opt out of emails and/or texts, we may send you one final message to confirm your opt-out request.
You cannot unsubscribe or opt out of transactional messages, messages regarding material changes to our policies or services, or messages that we are required to send you by law. We reserve the right to remove subscribers from our database at our discretion. Mobile access and delivery is subject to your carrier’s availability. We do not guarantee that you will receive any messages from us.
Contacting Us
If there are any questions regarding this privacy policy you may contact us by e-mail at concierge@obanj.com.
Notification of Changes to Our Policies
If any changes occur to any of our policies, we will post those changes to our policies page, and other places where we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it as well as terms of sale and conditions that every customer is bound to when performing a transaction with Obánj. We will notify our users via email if we are going to use users' personally identifiable information in a manner different from that was stated at the time of its collection. Users will have a choice to include or exclude their information in this different manner. However, if users have opted out of all communication with the site or deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information which are already stored in our database, we will exhibit a prominent notice on our web site informing the users of the new change. In the case of those users who have opted to receive communications from us, we will also be sending an email from us notifying them of the changes in our privacy practices.